ONLINE ORDERS: Canada Post has suspended home delivery of packages requiring proof of age. Your order will be delivered to the nearest Canada Post office and you will be notified when you can pick up your items. Due to higher than normal order volumes, some delays may occur. We apologize for the inconvenience these developments may have caused our valued customers! If you have any questions, please call us at 1-800-461-9463. CLICK FOR MORE DETAILS
1-800-461-9463 Stores| Contact

COVID-19

The health and safety of our customers, employees and suppliers is our highest priority.


Dear Friends, 
Please rest assured that during this extraordinary and challenging time, we at Magnotta Winery are closely monitoring the COVID-19 global crisis on a daily basis. We are following very seriously the guidance coming from our provincial and federal governments and the Public Health Agency of Canada (PHAC).

To ensure everyone’s safety and well-being, we continue to implement protocols to respond to the changing situation including the following:

STORE OPERATIONS
* Facial masks mandatory in order to enter all Magnotta retail locations; facial masks mandatory for all retail staff.
* Hand sanitizing mandatory to enter all Magnotta retail locations.
* Escalated the cleaning and sanitizing of all areas of our stores and offices to go beyond our already rigorous food safety and personal hygiene standards.

* Posted signs on all front doors of our stores asking customers to self-check their risk level (via a questionnaire) before entering.
* Regularly communicate with our stores to share government-issued public health guidelines and updates by Retail Council of Canada (RCC).
* Instructed our staff to stay home if they have symptoms or feel unwell.
* Empowered all managers to send an employee home if he/she appears unwell. 

* Requested customers to kindly pack their own shopping bags if they enter with their personal reusable bags.
* Provided our employees with the tools to respond quickly to emerging developments.
* Established an internal task force to monitor the situation daily, ensuring that our standards are being strictly adhered to and adjustments are made swiftly.

SOCIAL/PHYSICAL DISTANCING

* Limited the number of customers at a time at all stores based on store size.
* Affixed graphical floor decals at retail stores instructing shoppers to keep 6 feet apart.
* Implemented plexi-glass shields at cash desks to protect customers and employees.
* Implemented curbside pick-up for our online shoppers who would like to pick up their online orders outside our stores. Available during retail store hours.
* Custom Wine Label services have resumed as of June 1st with updated safety protocols. Read here.

DISCONTINUED UNTIL FURTHER NOTICE

* Suspended in-store tastings at all of our locations.
* Suspended public and private tours at our facilities.
* Suspended in-store events.
* Suspended photo opportunities at our Vaughan and Beamsville wineries.
* Suspended returns and exchanges until further notice. Please keep products to be returned and original receipts until a return/exchange date is announced.
* Suspended the refilling of our beer growlers brought in by customers until further notice. New growlers continue to be available for purchase.
* Suspended juice analysis of our customers' Festa Juice homemade wines until further notice.


MAGNOTTA HAND SANITIZER:  New Larger Format Now Available
We are currently offering a large-size hand sanitizer (750ml bottle) produced by Magnotta Distillery with a minimum $10 donation per bottle. While supplies last. All proceeds will go to the G. Magnotta Foundation for Vector-Borne Diseases to support Lyme Disease research in Canada. Click for details.

Thank you for placing your trust in us for 30 years. Please stay healthy and safe.

Rossana Di Zio Magnotta
CEO, Magnotta Winery Corporation